Frequently Asked Questions

Find answers about PropertyVault, RoofVault, pricing, and how our platform works for homeowners, contractors, realtors, and insurance carriers.

PropertyVault is a property intelligence platform that creates verified digital records for every major system in your home. Think of it as the Carfax for your property. We combine professional inspections, professional contractor records, storm tracking, and advanced scoring systems to build a comprehensive, timestamped history of your property that you own and control.
RoofVault is the first module of PropertyVault, focused exclusively on roofing data. It captures roof installations, professional inspections, condition scoring, storm tracking, and pre-loss verification records. This is the foundation module that demonstrates the power of our platform — future modules will cover HVAC, plumbing, electrical, and other home systems.
PropertyVault is a Progressive Web App (PWA). It works in any browser and can be installed on your phone or computer like a native app. No app store download required. This means you get the performance and user experience of a native app with the flexibility of a web platform — accessible from any device, always up-to-date, and no storage needed.
We're launching in Volusia County, FL and expanding from there. The platform works nationwide — availability depends on having verified contractors in your area. As we grow our network of certified partners, more regions will come online. Check our availability map or contact us to see if your area is covered.
A Smart Plate is a permanent 2" x 2" anodized aluminum plate with a laser-etched QR code installed at your property. Scan it with any smartphone to instantly access your PropertyVault from any device. It's a physical connection point between your home and your digital vault — tamper-resistant, weather-proof, and designed to last for decades.
Free tier gives you basic property info. Premium is $399/year and includes full vault access, storm alerts, annual professional inspection, intelligence scores, and priority service. The free tier shows your property address, roof age, last inspection date, and contractor name — perfect for getting started. Premium unlocks the full power of PropertyVault.
You can see your property address, roof age, last inspection date, and contractor name. This basic information gives you a starting point to understand your property. Full details, photos, condition scores, and intelligence features require Premium. The free tier is ideal if you want to explore before committing to full access.
Three proprietary scoring systems: The Storm Damage Probability Score calculates the percentage chance your roof would qualify for insurance coverage after a storm. The Claim Readiness Score shows how strong your documentation is for filing a claim. The Replacement Prediction estimates when your roof will need replacing based on age, material, and condition. These scores are continuously refined by verified claim outcomes.
You control your vault. Full reports can only be accessed by third parties through the Pro Portal as a paid purchase — this protects your data and ensures every access is authorized. You can grant temporary inspection access to contractors or insurance adjusters, but comprehensive reports require a verified transaction. Your privacy and data security are our top priority.
The vault is tied to the property. Premium access can transfer to the new owner, adding verified history that increases property value. As a seller, you can offer your PropertyVault as a selling point to build buyer confidence. The new owner simply takes over the subscription, gaining immediate access to all verified records. This verified history becomes part of the property's permanent record.
Apply through our contractor portal. You'll need a valid state contractor license, general liability insurance, workers comp certificate, and business details. We verify everything to ensure only qualified, legitimate contractors are listed. This verification process builds trust with homeowners and insurance carriers, making your business more credible and competitive.
Plans start at $200/month (up to 50 properties). Professional is $350/month (200 properties), and Enterprise is $500/month (unlimited properties). Each tier includes property management tools, lead access, and inspection templates. The more properties you manage, the better the per-property cost — and you get first access to insurance storm leads in your service area.
When a storm hits properties in your service area, homeowners can request inspections with one tap. Premium homeowners are priority leads sent directly to your queue. You get real-time alerts, property details, and homeowner contact information. This is a direct pipeline of motivated customers who need your services — no cold calling, pure lead generation tied to actual weather events.
Every upload follows mandatory templates. Minimum 25 photos per inspection, all required fields completed. No partial uploads. This is what makes the data trusted — standardized, complete, and verified. High-quality, consistent data creates insurance claim-ready records that benefit you, homeowners, and insurance carriers. It's worth the effort upfront.
A comprehensive, branded PDF report showing complete roof installation records, inspection history with photos, condition scores, storm exposure, and remaining life estimate. Like a Carfax for the roof. Customize it with your logo and branding. This report becomes a permanent part of your listing documentation and closes buyer confidence gaps about roof condition.
$200–$250 per report, single transaction use. Volume subscription pricing available for high-volume agents. For example, if you list 20+ properties per year, we offer discounted subscription rates that make each report just $50-75. The ROI is clear: properties with Roof History Reports close faster and at higher prices.
A verification badge for MLS listings indicating the property has verified records in PropertyVault. Builds buyer confidence and differentiates your listings from competitors. The badge signals "this seller has nothing to hide" — properties with the badge get more showings, fewer inspection requests, and sell faster. It's a powerful marketing tool that costs nothing to display.
Pre-loss verification records provide timestamped, professionally-verified baseline condition before storms. When claims come in, you have comprehensive before/after documentation ready for your claim. This eliminates disputes over what existed before the weather event, accelerates approvals for legitimate claims, and provides rock-solid evidence to defend denials. It's the game-changer for claims management.
Storm Damage Probability Score helps prioritize adjuster dispatches — focus resources on high-probability properties first. Claim Readiness Score assesses documentation strength, enabling auto-approval workflows for well-documented claims. Deterioration Prediction Model informs underwriting decisions and pricing. These scores compound in accuracy as verified claim outcomes feed back into the system.
Through the Pro Portal for individual reports, or contact us about bulk data licensing for portfolio-wide risk assessment. You can pull specific property records for claims, or license our entire dataset for your book of business. API integrations available for enterprise partners. All data access is logged and auditable for compliance.

Still have questions?

Our team is ready to help. Reach out to us or start building your PropertyVault today.